kip_w ([info]kip_w) wrote,
@ 2008-03-21 08:40:00
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not on strike
.
Best wishes to my friends who are, but I don't think it'll do much good. This is something I get for free anyway. As some have said, it was a good ride, and it didn't make sense to expect it to last forever.

I turned on the VCR to watch yesterday's tape of Crossfire. As often happens, the audio of an earlier recording started before the proper audio started to synchronize, so Tucker Carlson's face was showing as Tim Allen's voice welcomed us to "Tool Time." Well, that fits.

Cathy just said her farewell for the day, leaving Sarah and me at home for another fun-filled father-and-daughter day. Outside, the cold winds noisily fling stuff around. It's going to be a day to cling to the space heater.

Yesterday I managed to delete a message unheard from the phone. I called Best Buy on the off chance it was them with my iPod. By a coincidence, the thing had just come in and they said it would be ready in a couple of hours. A few minutes later, somebody called to tell me the same thing. They must not have been the ones who called. Was it a house buyer? Somebody looking for my services?

I skimmed LJ some more and then headed for Best Buy (ominous organ music here). When my turn at the counter arrived, they brought my machine out. "Has it been fixed?" I asked. No, I was told, they couldn't find anything wrong with it. I guess their guy who told me to get it fixed was just mistaken, and that's why I haven't had an iPod for the last four weeks. Just one of those things. Then they asked if I was ready to pay for it.

Pay?

Yes, there's a diagnostic fee.

But they didn't do anything!

Well, according to the eight-point greyed-back print on a sheet of paper I signed, they could charge me. My recollection is that the talk of a fee was applicable to people who hadn't paid extra money for the wonderful service plan. I said they'd taken it from me for two weeks and not done anything because they couldn't find my SKU in their own records, and then they took it away for two more weeks and didn't do anything with it at all, and I didn't think I should have to pay for that. A supervisor was sent for.

I repeated my tale of woe, not even remembering to mention the part about how I just came by to ask a question and was told by the desk guy that I should let them take it and work their magic on it. Nor did I voice my theory that they looked at it and estimated that it wouldn't break down until after June, when the service [sic] plan would expire. But at least I kept a degree of control over my voice and didn't flail my arms. He gave me a form to sign that said I was satisfied with the service I had received. It mentioned a $34.95 fee. "Does this mean I'm paying thirty-five dollars?" I asked. He said it didn't, so I signed and thanked him. I wandered off and looked at videos for a couple of minutes, but didn't feel like spending any money there.

I paused before leaving to put earphones in and make sure it worked before I was out of the store. Whoever worked on it had deleted the contents of the hard drive, changed all the preferences, and renamed the machine, but it functioned. I limped on home and proceeded to refill it with my own material (having earlier solved my own problem of the mysteriously empty iTunes).

Oh yes, I limped. Not a lot of pain in the toe, but my morning visit to the podiatrist had resulted in some toenail work and a bulkier bandage. If that relatively minor trimming doesn't make the rest of the infection go away, they'll do something slightly more drastic next Wednesday. Heal, I say! Heal, toe!

That evening, Cathy introduced a program at the library by a woman from the Mass Audubon Society, about the changes in wildlife in Massachusetts over the last 300 years. Sarah wanted to go, and Cathy said I could bring her. We sat in the front row, and Sarah stayed interested until we finally made her leave at about 8:15 (although she played quietly with a toy near the end). The woman cleverly kept Sarah involved, posing easy questions for her. I was impressed.

When we got home, my iPod was almost done refilling. It stopped because it was out of room -- I'm guessing new photos overfilled it. I deleted stuff (a down payment, perhaps; I'd like to delete more, on principle) and then everything fit. Things were back to normal. Before going up to bed, I put the Rio Volt player away. "You done good," I told it, placing it in a drawer.
.


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[info]sarah_ovenall
2008-03-21 03:22 pm UTC (link)
That sucks about Best Buy. I was just reading a thread on Consumerist.com, apparently they are known for bad business practices. I didn't know that & I'll try to avoid buying electronics from them in the future.

So what is the story on LJ, are they eliminating all free accounts? I thought it was just new ones.

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[info]kip_w
2008-03-21 03:59 pm UTC (link)
Not even that, they're just eliminating new free ad-free accounts. Those can apparently be blocked with Adblock.

I saw that thread on Consumerist. I probably won't buy the next iPod from Best Buy, unless they give it to me for free. (I got this one as a free upgrade when my 60 gig non-video model pooped out, so I was ahead of the game, but the idea of paying for nothing -- not only nothing, but four weeks of nothing -- really grated on me anyway.)

(Reply to this)(Parent)


[info]fishbliss
2008-03-21 07:54 pm UTC (link)
I recommend that next time you buy an iPod, buy it directly from Apple.

In fact, next time you want to buy one, let me know.
I get a small discount as a Sun employee; I may also be able to get a
friend that could get you the Apple employee discount.

(Reply to this)(Thread)


[info]kip_w
2008-03-22 03:23 pm UTC (link)
Come the day when I can afford a new one, I am so taking you up on this. Thanks, man!

(Reply to this)(Parent)


[info]meggins
2008-03-24 02:28 am UTC (link)
Good luck with the toe!

(Reply to this)


[info]mjlayman
2008-03-29 04:33 am UTC (link)
Hmmm, I haven't seen you in a couple of years, I can't have given you ingrown toenail. Mine got much better after she excavated the edge of the toe and let the puss out. I hope yours is better soon!

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